Dr. Grace Teo is a Senior Research Psychologist at Quantum Improvements Consulting. Grace earned her Ph.D. in Applied Experimental and Human Factors Psychology, and certificates in SAS Data Mining and Design for Usability from the University of Central Florida. She has work experience in both Industrial & Organizational (I-O.) and Human Factors (HF) psychology. Her I-O psychology work included developing competency profiles and selection assessment methodologies for scholarship and job applicants for various positions in the Singapore Civil Service and designing organizational surveys and leadership research. Grace’s HF psychology experience involves the use of knowledge elicitation techniques, as well as subjective and physiological measures to analyze and assess. She is keen to use both theory-driven and data-inspired approaches to understand and improve human performance under various conditions and in different contexts such as working with different technologies, and in teams. Grace’s dissertation was on enhancing performance in a human robot team by managing workload through a closed-loop system. The research involves developing a workload model that is based on physiological workload measures. Her research interests include decision making processes and measures, vigilance performance, human-robot teaming, automation, and individual differences. Grace has presented her work at several conferences including the HFES, AHFE, APA, HCII, ESV conferences, and is published in peer-reviewed journals.
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