Michael King is a Human Factors Engineer at Quantum Improvements Consulting. He has 3 years of experience managing a research lab in a university setting, focusing on the relationship between cognition and human skill and performance. Michael earned his Ph.D. in Experimental Psychology at Case Western Reserve University, where he researched the cognitive and perceptual factors that influence human performance, such as memory, attention, and learning. Michael’s research interests center around human performance, training, and the predictors of success in Defense settings.

Talia Pettit is a Project Manager at Quantum Improvements Consulting. Talia holds a Bachelor of Science degree in Business Administration and two certificates in Six Sigma Green Belt (SSGB) and Project Management Professional (PMP). She has over 15 years of experience in business gap analysis, process improvement, project management, and instructional training design.  These certificates have assisted her experience in quality improvement and project management throughout her various employment experiences; 11 years as a certified Green Belt and 8 years as a certified Professional Project Manager.  She has a varied and valuable work history demonstrating 10 years’ experience in the health insurance industry and approximately 5 years in the Hospitality Management field.  Talia also specializes in training deliverables such as course plans, course development and instruction, course evaluations, and plan of action for employee improvement based on training outcomes.

​Talia’s personal interests include spending time with her husband, 9-year-old son, and 2-year-old rescued Boxer mix dog. Some of her favorite personal interests include attending local events such as theme parks, movies, theater performances, art festivals, musical artists, and enjoying fine wines.

​Dr. Grace Teo is a Senior Research Psychologist at Quantum Improvements Consulting. Grace earned her Ph.D. in Applied Experimental and Human Factors Psychology, and certificates in SAS Data Mining and Design for Usability from the University of Central Florida. She has work experience in both Industrial & Organizational (I-O.) and Human Factors (HF) psychology. Her I-O psychology work included developing competency profiles and selection assessment methodologies for scholarship and job applicants for various positions in the Singapore Civil Service and designing organizational surveys and leadership research. Grace’s HF psychology experience involves the use of knowledge elicitation techniques, as well as subjective and physiological measures to analyze and assess. She is keen to use both theory-driven and data-inspired approaches to understand and improve human performance under various conditions and in different contexts such as working with different technologies, and in teams. Grace’s dissertation was on enhancing performance in a human robot team by managing workload through a closed-loop system. The research involves developing a workload model that is based on physiological workload measures. Her research interests include decision making processes and measures, vigilance performance, human-robot teaming, automation, and individual differences. Grace has presented her work at several conferences including the HFES, AHFE, APA, HCII, ESV conferences, and is published in peer-reviewed journals.