Frank Hannigan and I first started traveling together in the spring of 2013. We went to Arlington, VA for a project briefing. We had only worked together for a few months at that point, and we were still trying to figure each other out. After our meeting, he invited me to dinner with a few of his local friends. I had assumed I would be the only stranger in the group, but to my surprise, Frank had gathered several people together for dinner who were all friends of his, but didn’t know each other. Somehow, he’d managed to pick a restaurant that everyone would like in a convenient part of town, and orchestrated a great experience for a group of strangers that were friends by the end of the night. Frank could pull that off because, as I learned, he has a unique sensitivity to other people’s needs.
People who’ve traveled with me know I’m picky about where I stay, and usually insist on choosing the hotel when I’m on the road. I blame it on my years of booking travel through the Defense Travel System and my obsessive hoarding of Hilton Honors points. I first trusted Frank to pick our hotel on our trip to Boise, ID. Whereas most people would pick somewhere close to the job site with a free breakfast and a treadmill, Frank put us downtown at the Grove, where we could experience as much of the city as possible in our short time there. Knowing nothing about Boise, I was dreading the trip; it was far away from home and it would doubtlessly be cold. But where I saw an annoyance, Frank saw an opportunity to learn and appreciate a beautiful city, and I was thankful I trusted his judgment. After that trip, Frank always picked the hotels.
From FT Bragg to San Diego, I learned that Frank’s meticulousness in project execution is mirrored in his taste for restaurants – uncluttered, clean, and modern. His openness to new experiences, which would eventually take him across the country to Albuquerque, manifests itself in his adaptability and perception of change as an opportunity to grow. Most importantly, I learned that I feel safer when he’s behind the wheel of the rental car than when I’m driving myself, no matter where we end up. And for a control freak like me, that’s kind of a big deal.
I’m very proud to welcome Frank Hannigan to the QIC team as our Chief Operating Officer. Frank brings to the company his strong management skills, proven customer focus, and a breadth of expertise in human factors engineering and training design. His integrity, curiosity, and creativity reflect the core of what QIC is all about. More than that, he’s someone I trust to steer us in the right direction as we continue our company’s journey.